Customer satisfaction and flexibility are given priority in Tui flight cancellation policy. Travelers might feel more at ease knowing that if they cancel more than 28 days prior to departure, they usually only pay a small cost or can receive a complete refund. Cancellation fees may rise as the departure date draws near, taking into account operational factors.
For more info visit: https://www.travomojo.com/cancellation-policy/tui-cancellation-policy/